Free shipping for all orders over ₹599/-
FAQs
Frequently Asked Questions.
Find quick answers about our products, shipping, returns, and payments. At Kimtie, we’re here to make your shopping experience simple and worry-free.
Ship Only In India
We deliver our anti tarnish jewelry across the india so you can shine with Kimtie, wherever you are.
Security Payment
Shop with confidence — our checkout is 100% safe and protected for your peace of mind.
All Kimtie orders are shipped through trusted courier partners with tracking details provided once dispatched.
Orders are usually processed within 24–48 hours and delivered within 5–7 business days (domestic) or 10–15 business days (international).
Currently, we do not accept returns or exchanges. However, if your parcel arrives defective, a packaging video before opening is required to raise a complaint.
If the updated delivery time doesn’t work for you, please contact our support team within 24 hours of placing the order to request cancellation.
An invoice is automatically sent to your registered email once your order is confirmed. You can also download it from your account dashboard.
This seems unrelated to our jewelry services. For jewelry safety, rest assured our website and payments are 100% secure.
Domestic deliveries take 5–7 business days, while international deliveries may take 10–15 business days depending on your location.
No, returns are not accepted. If your parcel is defective, you must provide a clear packaging video before opening to qualify for a replacement or resolution.